Bonami's revenues reflected not only the flexibility with which they adapted all processes to the situation but also the courage to invest in development and customer service even in times of global crisis and crisis. According to the company's CEO, all profits will be invested back into the company and its development.
"Although the situation was very uncertain in the spring, we decided to follow the path of investment and development. We have invested tens of millions of crowns in increasing the capacity of warehouses, our own transport and technology, and last but not least in our brick-and-mortar stores, of which we opened six in 2020,” says Pavel Vopařil, CEO of Bonami.
One of them is a stone shop in Bratislava's Avion, which was opened at the end of last year. "Thanks to most of the products available in stock, Bonami was able to provide customers with fast, high-quality, and safe service the next day," adds Vopařil, adding that Bonami was one of the first companies to implement strict hygiene measures, from the warehouse to transport. until the final delivery of the goods to the customer.
The profit that the company generated last year will go back to its development. "Last year, we were convinced that our strategy works and we, therefore, want to continue it, not only in Slovakia but also in other markets where we operate. As soon as the situation allows, we plan to open more stores abroad," plans CEO Bonami. In addition, they want to open a large showroom in Prague, which is to serve customers as an inspiration and an opportunity to try the goods in person.
"We want to run our own transport, Bonami Kuriér, which already operates in three countries, including Slovakia, in all markets where we operate, as well as a proven strategy to have as many goods in stock as possible. Together with our own transport, this brings not only speed of delivery to the customer, but also better control over the entire process," adds Pavel Vopařil. It is the warehouses that will undergo further expansion this year and will hold twice their existing capacity.
A novelty will also be the private Bonami brands, which customers will be able to recognize in the categories of furniture and textiles or new types of goods.
Source:// Systémy logistiky
